Trouble shooting your Dog Guard Transmitter

If you experience problems with your Dog Guard equipment, there are several things you can check to determine the nature of the problem.  If, after reviewing the following areas, you still can not determine the problem, please contact Dog Guard.

Check Your Lights!

• If the GREEN light is off, your unit does not have power.  This problem can easily be fixed by making sure your AC adaptor is plugged into the wall outlet and the on/off switch is in the ON position.

• If the unit receives a lightning strike, the YELLOW light will come on sometimes, simultaneously with an audible alarm depending on the extent of damage to the unit.  At this time, please contact your Dog Guard dealer.

• If the RED light is not on, and the alarm is going off, there is a break in the wire loop.  If you can locate the break and wish to repair t yourself:  Be sure if you have to replace some of the wire that you use the same size wire that was installed.  Use wire nut to secure both ends of copper wire.  Also be sure to place an underground protective cap over the wire nut and top part of wire before re-burying.

Lightning damage

Dog Guard’s transmitter comes equipped with enhanced lightning protection, designed to arrest any static electrical charges received.  This protection will temporarily shut down the system to prevent permanent damage to the transmitter.

Of course, there will be times when lightning damage is inevitable.  In fact, lightning hits, even those that don’t directly strike the affected property, can cause power surges that will damage electronic equipment.  If your alarm and fault light are both activated, your system has probably received lightning damage.  It is important to contact Dog Guard as soon as possible.

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Trouble shooting your Dog Guard Receiver

Troubleshooting your Dog Guard receiver

• Make sure you have a working battery that is inserted properly (“+” side out).

• Make a visual inspection. Be sure there is no corrosion or residue on the receiver spring or battery cap.

• Be sure the O-ring is intact.

• Check your probes to make sure they are snug.
Installing a new battery

Often, your receiver problem is nothing more than a dead battery. Simply unscrew the battery cap with a screwdriver, insert a new battery with the positive side (+) up, and screw the battery cap back on.

If everything appears to be working, but your receiver is NOT! If the proper lights are on and the receiver is still not working, or you find that the dog is getting out in a certain spot, contact Alabama Dog Guard.

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