Frequently Asked Questions
If you are experiencing trouble with your Dog Guard system, take a look at our Troubleshooting Guide to track down any issues, or contact us for assistance.
DOG GUARD is an electronic fence system that is installed underground by burying a single wire as a complete loop along the entire perimeter of your property. This underground boundary can also include certain portions of your yard, such as a pool or garden you might want to keep your dog away from.
First, a transmitter is installed in a convenient location, such as the garage or basement. Then, the wire loop is placed underground. The transmitter sends a harmless radio signal through the wire, which is picked up by the small receiver on the dog's collar. When the dog nears the wire, the receiver picks up the signal and gives off an audible warning, while at the same time giving the dog a mild correction. The correction only comes as a consequence for disobeying your command to stop at the perimeter. We heavily emphasize the training portion of the Dog Guard containment system.
The correction has been thoroughly tested and proven to be harmless. It is a mild static pulsation, similar to a shock from a doorknob, yet unpleasant enough that the dog will quickly learn to avoid it. The whole purpose of a good pet containment system is to contain your pet without correcting him all the time. The DOG GUARD system along with the training your pet receives ensure that your pet learns the boundary and stays away from it. Most pets will never sustain more than two or three corrections. Remember the level of correction must be greater than the level of distraction. We have total control of the amount of correction your dog may receive in the initial warning portion of the correction field.
The boundary is marked off with flags, creating a visible boundary line for the pet. For two weeks, the dog owner should spend fifteen minutes, twice daily, exercising the dog around the flag boundary. If the dog moves toward the flags, he should be told "NO!" The dog should then be moved away from the flags and given lots of praise. By using this technique, the dog will quickly learn where the boundary is located. Later, once the dog becomes familiar with the boundary, the flags can be removed. Remember, praise and repetition are the keys to success!
Yes! Once the dog is trained to the system, he can be taken outside of the yard. The DOG GUARD receiver collar must be taken off before putting the leash on.
Our transmitter has three colored indicator lights. The red and green light should be on all the time, while the yellow light will only come on in the event of an electrical surge or lightning damage.
They are not. Rechargeable batteries, while a good idea, do not suit the purpose of a good pet containment system. To be most effective, rechargeable batteries need to be totally drained before recharging. What do you do while the battery is recharging? How do you know when the battery is sufficiently drained? To save our customers from worrying about these questions, we offer a battery plan. To obtain pricing, contact us now!
DOG GUARD costs much less than traditional fencing, and has none of the maintenance and aesthetic problems. The cost will vary, depending on the size of the property and the number of dogs on the system. Every DOG GUARD dealer works directly with the manufacturer, therefore the cost of DOG GUARD may be lower than you think. Take a look at our pricing options.
Better, of course, is always in the eye of the beholder. However, here are some facts you may want to consider when comparing our product with any other product on the market:* The DOG GUARD system comes with a 100% money-back containment guarantee. This time allows you to make sure your pet will be successful with this product. We do this to offer that "extra peace of mind" while your pet is in training.
- The transmitter offers a lifetime warranty against power surges and lightning strikes.
- The receiver is 100% waterproof and also comes with a lifetime warranty.
- The DG-9XT receiver is the most powerful receiver on the market. If necessary, the correction can be reduced by more than 75%. Even with reduced correction, no other receiver comes close to the strength of the DG-9XT.
- Our DGMicro is one of the smallest receiver units available. Weighing in at less than 2 oz., it is perfect for dogs 10 lb. and under, as well as cats! Don't be fooled by its size, though.
- The DG-5000 provides STRONG & DEPENDABLE CORRECTION, just like the DG-9XT.
- The transmitter is capable of enclosing up to 50 acres of property.
- The system is user friendly, with indicator lights and range adjustment at your fingertips.
Everyone at DOG GUARD, from the manufacturer to the dealers, has your pet's safety in mind. From the moment you purchase a DOG GUARD pet containment system, you can rest assured that your dog is in good hands, from our knowledgeable dealers and trainers to our skilled technicians. From equipment support when you have questions about your system, to moral support when you just don't know what to do with your pet, we will be with you every step of the way. If you love your dog and want to keep him safe and happy, DOG GUARD is for you.